Posted:
June 06, 2026
Location:
taguig, metro manila, Philippines

Job Description

Customer Success Specialist | Cyber Security Solutions | Taguig

Sutherland Philippines

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Health Care On-Site, Life Insurance, HMO

Professional Development

Professional Development

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KEY RESPONSIBILITIES

  • Encourage customers to utilize new features that will help them drive their business forward
  • Provide insight and relay customer feedback with internal teams, including Sales, Marketing, Product, Technical Support, Operations, Finance and Engineering
  • Evaluate churn and downsell risk for each customer and proactively address dissatisfaction or feature gaps to drive retention throughout the customer life cycle
  • Develop plans that ensure that customers are successfully adopting our platform that ali...

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Job Overview

Job Type: Full-time
Location: taguig, Philippines
Posted: June 06, 2026
Deadline: July 16, 2026