Customer Success Specialist

Confidential
Full-time distrito federal, distrito federal Other-General
Posted:
June 05, 2026
Location:
distrito federal, distrito federal, Mexico

Job Description

About the job Customer Success Specialist Location: Mexico City (Hybrid) About the Opportunity

We are a leading payments infrastructure platform revolutionizing the financial technology landscape in LATAM. For over a decade, we have developed unique solutions specifically built for emerging markets, helping thousands of companies—from high-growth startups to large enterprises—simplify secure payments and grow their revenue.

As a Junior Customer Success Specialist , you will play a critical role in ensuring our merchants derive maximum value from our ecosystem. You will be responsible for fostering long-term loyalty, driving retention, and identifying growth opportunities within your assigned portfolio.

Key Responsibilities
  • Client Onboarding & Training: Guide new clients/merchants through the onboarding process and provide in-depth training to ensure a seamless experience with their platform.
  • Account Management...

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Job Overview

Job Type: Full-time
Location: distrito federal, Mexico
Posted: June 05, 2026
Deadline: July 15, 2026