Customer Success Specialist

Full-time, 9:00 AM–6:00 PM Eastern, Contractor

Tech Stack: Gmail, internal support tools, Zoom

At Near, we connect top talent in Latin America with exciting remote companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

Our client is a fast-growing fintech startup helping individual investors and financial advisors through an investment research platform. They work as a global team to create meaningful impact. With innovation and collaboration at their core, they are transforming how investors and advisors access financial tools and insights.

We’re looking for a Customer Success Representative who is highly organized, tech-savvy, and an excellent communicator. You will be the first point of contact for our users, helping them get the most out of the Koyfin platform. This role sits at the intersection of support, customer success, and product feedback...