Customer Success Specialist (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a highly motivated Customer Success Specialist to join our dynamic team. In this role, you will be the crucial link between our organization and our small enterprise/ mid‑market clients, ensuring that their needs are met and their expectations exceeded. You'll build and nurture strong relationships, leveraging insights and best practices to drive customer engagement, satisfaction and value. Your responsibilities will include orchestrating smooth client migrations, leading impactful large‑group onboarding sessions, and designing workshops to enhance product utilization. With a focus on success metrics and customer advocacy, you'll play an integral role in fostering a positive client experience and expanding their usage within our product suite. The su...