Job Description
About iMBrace
iMBrace is Asia's first Human-in-the-Loop AI Collaboration Hub, purpose-built to unify Human Intelligence (HI) and Artificial Intelligence (AI) through a sovereign, secure, and scalable operating system. We empower business and IT teams to orchestrate AI workflows across multiple channels—Slack, WhatsApp, Teams, web, and more—using governed, profile-aware automation.
Our strategic partners include NVIDIA, Ingram Micro, Red Hat, HPE, and Cisco, and our mission is to help enterprises scale AI adoption with trust, control, and speed.
Your Mission
As a Customer Success Specialist, you will become an expert on the iMBrace platform and act as a strategic liaison between our clients, partners, and internal teams. You will ensure successful adoption and long-term engagement with the platform by enabling clients to design and implement intelligent, human-governed workflows across departments and channels.
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