Customer Success Specialist - Opportunities for Candidates with Disabilities

About HotelRunner

HotelRunner is a technology-driven hospitality SaaS company helping hotels increase visibility, efficiency, and revenue through smart digital solutions.

About The Job

+ Manage end-to-end implementation and training processes for HotelRunner PMS and Channel Manager products

+ Provide fast, solution-oriented, and clear responses to customer requests

+ Execute support and implementation processes in line with defined SLA timelines

+ Accurately track and document all processes through Salesforce CRM

+ Foster strong cross-functional communication and collaboration across teams

+ Maintain the highest level of customer satisfaction and follow up with post-process feedback


Requirements


+ High school or Bachelor's degree graduate

+ Registered with the Turkish Employment Agency (İŞKUR) with a disability degree of 40% or above

+ Self-learner, able to work indep...