Customer Success Specialist

Overview
ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
Qualifications
O Levels/Matric or above
Excellent English Written and Verbal Communication
American or neutral accent
Proficiency with MS Office (Particularly MS Excel and MS Word)
Must be alteast 18 Years old and hold valid CNIC.
Why Start Your Career At ibex.?
You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you wa...