Customer Success Specialist

At Mediktor , we’re looking for a Customer Success Specialist to join our team and support our customers in getting the most out of our platform , driving satisfaction, adoption , and building strong, long-term customer relationships.

We invite you to become a part of the team of one of the most important technology companies in the e-health sector. We are a Barcelona-based scale-up company and we are looking for motivated individuals that want to help us improve access to healthcare all over the world.

Responsibilities:

• Ensure the adoption of B2B health customers based on the case use and their technical needs. You will be responsible for listening and understanding the needs of the client (Hospitals, Pharma companies ,Health Insurance companies, etc.)
• Contact B2B customers, collect feedback to analyze t...