Customer Success Specialist / Spécialiste du succès client (Quebec City)

Customer Success Specialist

UNCAGE YOUR AMBITION as a

We are FlightHub Group, an ambitious team of people that created FlightHub and Justfly. Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, generating more than 3 billion dollars in sales, and we continue to grow stronger year over year. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.

We are looking for a Customer Success Specialist with a minimum of 1–2 years of experience to join our team. You will be part of the Customer Service Lodging Team (Vannerie), supporting both flight and hotel operations.

Responsibilities

In this role, you will be responsible for managing all incoming requests related ...