Customer Support Advisor with Ukrainian - popular retail shop

Responsibilities:

• Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards.


• Efficient customer contact through phone, email, social media, live chat. On Sundays, there is a break from phone calls; only chat is supported.


• Positive, empathetic, and professional approach to customers.


• Providing reliable and accurate information in response to customer questions and problems.


• Active communication within the team and support for team members.


• Supe...