Customer Support Agent

About NCR



NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.







Job title: Customer Support Agent - Help Desk Agent L1



Location: Belgrade, RS







24 /7 operations that include weekend support (on rotation).



Multiple positions available.







Position Summary & Key Areas of Responsibility





+ Works directly with customers to resolves recurring or standard problems



+ Works directly with NCR Voyix and 3rd party Vendor technicians to resolve HW or SW problems



+ Provides daily and weekly incident tracking sh...