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Customer Support Agent - Inbound

LifeLabs
Full-time Mississauga, Ontario Health Technologists and Technicians
Posted:
February 20, 2026
Location:
Mississauga, Ontario, Canada

Job Description

Improve lives. Love your job. Grow your career.

The Customer Support Agent serves as the initial customer contact for telephone calls to LifeLabs. The Associate screens the call to understand the nature of the inquiry and satisfactorily resolve the request. This involves interacting with the appropriate applications and resources to source information required. Information provided must be accurate and in keeping with policy and procedures, while ensuring that LifeLabs’ Core Values are demonstrated in all activities.

This is a part-time role with flexible shifts in Mississauga, ON (6560 Kennedy Road) working up to 20 hours per week.

Accountabilities:

  • Provide efficient and effective customer service to our clients and customers (physicians, patients, Long Term Care Facilities, hospitals and LifeLabs operations across the province)
  • Answer, identify, assess, and respond to Inbound call inquiries and/or make Outbound calls as pa...

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    Job Overview

    Job Type: Full-time
    Location: Mississauga, Canada
    Posted: February 20, 2026
    Deadline: April 01, 2026