Customer Support Agent

This is a remote position.

Who We Are
At Sozoroad, we are a dynamic consulting and technology partner dedicated to assisting small and mid-sized businesses, nonprofit organizations, and local government entities in navigating change and fostering growth through innovation. Our team brings extensive expertise in digital strategy, operations, and emerging technologies—delivering practical solutions that make a tangible impact. We understand the unique challenges of our clients because we collaborate closely, listen attentively, and adapt swiftly. Our mission is clear: to empower organizations to address today's challenges and build for tomorrow—with smarter systems, sharper strategies, and a human touch. We think big, act boldly, and are laying the groundwork to become a leading force in our industry.

What You'll Do
As a Customer Support Agent, you will serve as a primary support contact for customers and clients requiring assistance. You will respond to inquiries,...