Customer Support Agent - Remote (German-speaking)

Via
Full-time Berlin, Berlin Computer Occupations
Posted:
June 09, 2026
Location:
Berlin, Berlin, Germany

Job Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As we continue to expand in Europe, we are looking for a Customer Support Agent. You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility. You will be part of an emerging team and experience the dynamics of the mobility industry first-hand.

This job can be done remotely, as long as you are based in Germany or England. Please note that this role is also referred to as Support Operations Agent.

What You’ll Do:

  • You will ensure the smooth daily operation of our services by providing telephone and email support
  • You will work shifts that fit into your life and of course receive appropriate shift bonuses fo...
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    Job Overview

    Job Type: Full-time
    Location: Berlin, Germany
    Posted: June 09, 2026
    Deadline: July 19, 2026