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Customer Support Analyst, Venture Capital

CARTA
Full-time Rio de Janeiro, Rio de Janeiro Financial Specialists
Posted:
March 02, 2026
Location:
Rio de Janeiro, Rio de Janeiro, Brazil

Job Description

The Team You’ll Work With

We are looking for an individual to work alongside our Investor Services Support team within our Venture Capital Organization to help build the world’s next great investor platform. We put our customers first, are willing to learn and grow, are problem solvers, work with urgency, ensure data security is a priority, maintain a professional community and work as one team. 

* English Fluency Required*

About You

  • Able to communicate professionally in English with English-speaking clients
  • Ability to articulate both technical software issues as well as address equity/finance/accounting related questions in an accurate and concise manner in English both verbally and in writing
  • Comfortable learning quickly and taking on new challenges
  • Exhibit diplomacy, tact, and poise under pressure when working through customer issues as well as a strong sense of ...

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    Job Overview

    Job Type: Full-time
    Location: Rio de Janeiro, Brazil
    Posted: March 02, 2026
    Deadline: April 11, 2026