Customer Support and Compliance Specialist

Job Description

As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations. This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience.

Customer Support Tasks

• Provide global customer support 24/7, including online chat and voice services.
• Manage back‑office tickets and handle customer inquiries via email and online tools.
• Support business units with customer liaison and accurate documentation.
• Address customer complaints and special cases.

Compliance Specialist Tasks

• Strong technical communication and interpersonal skills
• Proven experience and knowledge in Anti‑Money Laundering regulations,
• Effective and clear communicator
• Verify client addresses agai...