Customer Support Associate

Job Title: Customer Support Associate (Entry Level) – International Voice Process

Location: Bangalore (In-Person Interview only)

Job Description:

We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

• Handle customer calls for international clients professionally and efficiently
• Understand customer requirements and help them with best available options
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately