Customer Support Associate - Multi-Group Case Handling

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position provides excellent customer service and supports multiple groups. He/She ensures the timely and accurate completion of projects and requests. This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed. He/She performs other tasks as requested.

Employee Type

Permanent