Customer Support Associate – US Telco

Customer Support Associate – US Telco (Fairview)
Location: Fairview Terraces

We are hiring Customer Support Associates for a US Telco account at our Fairview Terraces site.

Job Description

• Handle inbound customer inquiries related to telco products and services
• Provide clear, accurate, and professional customer support
• Resolve basic customer concerns in accordance with company guidelines
• Properly document customer interactions
• Meet quality and performance standards

Qualifications

• At least High School Graduate or Senior High School Graduate
• Excellent English communication skills
• Language proficiency equivalent to B2 CEFR level
• Willing to work onsite at Fairview Terraces
• Willing to work shifting schedules, including holidays if required

Experience

• No prior customer service experience required

How to Apply

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