Customer Support Consultant - Fluent Mandarin SMARTLY

A bit about Smartly, a Datacom Company

Smartly helps thousands of Kiwi businesses pay their people right — and we're on a journey to become one of New Zealand's most trusted multi-product SaaS brands. We're passionate about combining smart tech, human insight, and exceptional service to make business simpler, faster, and more connected.

About the Role

If you're early in your career and ready to grow, this could be exactly the right move. As a Customer Support & Digital Enablement Consultant, you'll be a key point of contact for Smartly's customers — including our growing Mandarin-speaking customer base here in New Zealand — helping them get great outcomes quickly while building your knowledge of our products, payroll processes, and the digital tools shaping modern customer experience.

You might have picked up some customer-facing experience in a previous role, or perhaps you've recently completed a qualification and a...