Customer Support Consultant

At Mukuru, customer support is more than answering calls — it's about building trust, solving problems, and creating loyalty.

As a Customer Support Consultant, you will be the voice of Mukuru for customers across multiple corridors. You'll assist customers with money transfer orders, digital support, and account queries while promoting Mukuru's products in a professional, compliant, and customer-centric way.

This role is ideal for someone who enjoys fast-paced environments, meaningful customer interaction, and delivering solutions that make a real difference in people's lives.
Your Mission
To deliver exceptional, efficient, and accurate customer support across voice and digital channels, ensuring every interaction strengthens customer confidence in the Mukuru brand.
What You'll Be Doing Customer Support & Engagement

+ Handle incoming calls from existing and prospective customers.

+ Make outbound call-backs to customers who have requeste...