Customer Support & Content Operations Manager

Uclips is a growing fitness equipment brand serving customers internationally. We are seeking a highly organized and detail-oriented professional to join our team as a Customer Support & Content Operations Manager.

This is a full-time remote position focused primarily on customer support operations, followed by content organization and daily social media execution.

The primary responsibility of this role is to ensure a fast, professional, and consistent customer experience across all support channels. Secondary responsibilities include organizing user-generated content (UGC) and supporting structured social media posting.

This position reports directly to leadership and requires strong ownership and independent decision-making.

• Manage customer inquiries via Gmail, Instagram, Facebook, and Shopify Inbox