Customer Support Coordinator

About us

Budget Waste Services Pty Ltd is a leading provider of waste management solutions in the Philippines. With a focus on innovation, sustainability and exceptional customer service, we have built a strong reputation in the industry. As we continue to expand our operations, we are looking for talented individuals to join our team and contribute to our success.

What you'll be doing

• Fielding incoming calls from customers and responding to email/chat enquiries in a timely and professional manner
• Troubleshooting customer issues and providing solutions or escalating to the appropriate team
• Maintaining accurate records and documentation of all customer interactions
• Providing regular feedback and insights to drive process improvements
• Collaborating with cross-functional teams to enhance the overall customer experience
• Upholding our company's commitment to outstanding customer service

What we're look...