Customer Support Coordinator (Pre-Site)

Love Where You Work!

Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Based in our vibrant Robina Office on the Gold Coast, you'll work within the busy Pre-Site Operational Customer Support team supporting your Metricon customers through their pre build process. You will work closely internally with Drafting, Estimating, and Permits to get them to site. Reporting to the Contracts, Permits & Covenant Administrator, your responsibilities will include:

Effectively manage your customer expectations and ensure they are aware on the status of their home during the pre-construction process

Deliver exceptional customer service, build and maintain customer relationships

Continuously providing updates to your customers

Maintain a high degree of accuracy recording customer pro...