Customer Support Engineer

Summary

Working closely with the Engineering Team Leader/Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.

The Customer Support Engineering team supports the operation and maintenance of OEM Steam Turbines, Gas Turbines, Generators, Control Systems, and Auxiliary Systems at our Customer's sites. The team is dedicated to providing engineering support during scheduled/forced outages, during day to day operation of the customer's Equipment. This is done through daily engagement with our customer to ensure the reliability, availability and safety of their operating assets. In addition, our Customer Support Engineers support our Programme Management, Commercial and Tendering Teams in their business development or existing business expansion goals.

Role responsibilities