Customer Support Engineer

Customer Support Engineer – Hybrid – Gothenburg, Sweden

We seek a Customer Support Engineer to join our team at Microdeb in Gothenburg, Sweden!

About the role

We're looking for a Support Engineer to join our team in Gothenburg. This is not a ticket-shuffling role. You'll be the person customers rely on when something breaks, when a query won't return, when a deployment misbehaves — and you'll have the technical depth to actually fix it, not just escalate it. You'll work across SQL databases, light development tasks, and customer-facing troubleshooting, with modern AI tools as a core part of how you work.

What you'll do

Own customer issues end-to-end, from first contact through root cause and resolution. Diagnose and resolve database problems: query performance, indexing, locking, data integrity, backup and recovery. Write and review SQL — from quick investigative queries to stored pr...