Job Description
About the job
We are looking for an experienced Wi-Fi specialist who thrives on solving complex technical challenges and delivering exceptional customer support. You'll act as the go-to expert for troubleshooting and debugging Wi-Fi issues, leveraging tools like sniffers, debug logs, and lab testing to ensure seamless connectivity. Collaborating closely with internal R&D teams, you'll reproduce and resolve customer issues, build custom demos and applications, and manage code contributions through GitHub. With deep knowledge of WLAN standards, embedded systems, and low-level drivers, you'll play a critical role in shaping innovative networking solutions while working directly with customers and cutting-edge technologies.
Key responsibilities
this includes but are not limited to:
Understand customer requirements & issues and provide expert technical support in a timely manner
Triage issues via lab testing, sniffer and debug log analysis.
Work ...
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