Customer Support Engineer

Reinhausen Asia-Pacific Sdn. B

Full-time Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks

Posted:

February 26, 2026

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

 Customer Support Engineer
 
 Reinhausen Asia-Pacific Sdn. B - Kuala Lumpur 
What awaits you:
Analyze the technical and logistical aspects of the value chains of various OEM customers concerning MR's products.

Conduct training sessions at OEMs to ensure compliance with relevant operating instructions for both new and existing products, aimed at preventing errors and eliminating recurring issues.

Assist in the introduction of new products at OEMs, including training on mounting steps, unpacking, testing, etc.

Provide general product training to OEM customers, as well as specialized training to address error situations (customer handling).

Develop and, if necessary, implement strategies to improve product mounting steps at OEMs.

Support OEM customers in testing complex applications, such as phase-shifter interlocking and transformer monitoring.

Offer suggestions for and...

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Job Overview

Job Type: Full-time

Location: Kuala Lumpur, Malaysia

Posted: February 26, 2026

Deadline: April 07, 2026