Customer Support Engineer

Snowplow
Full-time WorkFromHome, Huila Soporte técnico y administración
Posted:
March 03, 2026
Location:
WorkFromHome, Huila, Colombia

Job Description

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Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalization engines, and AI agents.

Digital‑first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event‑level data in real time, delivering it securely to their warehouse, lake, or stream, and integrating deep customer context into their applications.

Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper‑personalise customer experiences, and detect fraud in real time.

The Opportunity

Our product range is expanding rapidly. We now orchestrate and monitor Snowplow event pipelines across 250 customer‑owned AWS, GCP, and Azure sub‑a...

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Job Overview

Job Type: Full-time
Location: WorkFromHome, Colombia
Posted: March 03, 2026
Deadline: April 12, 2026