Customer Support Executive, Datascope Customer Support
London Stock Exchange GroupJob Description
Proud to share LSEG in the India is Great Place to Work certified (Jun '25 – Jun '26).
Learn more about life and purpose of our company directly from India colleagues' video: Bengaluru, India | Where We Work | LSEG
Essential Day-to-Day Responsibilities:
· Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, Refinitiv products and assisting with data search and identifying any data errors, assisting in building portfolios and portfolio analysis/maintenance. This could entail escalating/referring the problem to a Content support group or the technical support desk.
· Basic skills to Interpret and analyse the equity market requirements and provide right resolutions and workarounds in specific situations.
· Help Customers realize full potential of the application and provide references & solutions to maximize application utilization.
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