Customer Support Executive -Domestic

The Job

Domestic Customer Support Executive - Domestic

Responsibilities

• Handle Queries, Requests and Complaints from customers tactfully.
• Follow standard processes and procedures when it comes to providing the solution.
• Provide Customer service at every interaction, ensuring end to end resolution by taking complete ownership for the customer in every transaction.
• Achieve superior customer engagement and ensure a significant improvement in customer experience.

Qualifications

• Bachelor's degree
• Proficient in Microsoft Office suite
• Exceptional Urdu language fluency, computer literacy, phone etiquette, strong communication and interpersonal skills.

What we offer:

• Medical Insurance
• Leave Encashment
• On job training
• State of the art infrastructure
• Annual Increment
• Employee engagement...