Customer Support Executive English/German

Join to apply for the Customer Support Executive English/German role at LiveAboard.com.As a member of the Customer Support Team, you will play a pivotal role in our organisation by providing exceptional support to our guests and partners, primarily during the after-sales process.You will assist guests in organising their trip, liaising between guests and partners to ensure accurate and relevant information, and delivering an outstanding experience that drives satisfaction.Key Responsibilities:Assist guests in finding, booking, and organising their trips, offering guidance and recommendations based on their preferences.Act as a liaison between guests and partners, ensuring seamless communication.Provide accurate information, address inquiries, resolve issues, and ensure a positive support experience.Use problem-solving skills to handle complex inquiries and guest complaints.Ensure accuracy and attention to detail throughout the order process.Work independently and collaboratively to ...