Customer Support Executive in Back Office

Job Title: Customer Support Executive Back Office Location: Trichy Industry: Jewellery Retail Gender: Female Salary: 15,000 + Incentives Job Summary We are seeking a dedicated and detail-oriented Customer Support Executive (Back Office) for a reputed jewellery shop in Trichy. The ideal candidate will be responsible for handling customer records, order processing, billing support, coordination with sales staff, and maintaining accurate documentation. This role requires strong organizational skills, customer focus, and the ability to support daily showroom operations efficiently. Key Responsibilities Maintain and update customer records, purchase details, and billing data. Handle back-office documentation, invoices, and order processing. Coordinate with sales and showroom staff for smooth customer service operations. Support customer inquiries related to orders, billing, and product details. Prepare daily, weekly, and monthly reports on sales and customer activities. Manage follow-ups w...