Customer Support Executive

Company Description
ibex offers innovative business process outsourcing (BPO), smart digital marketing, customer acquisition technology, and comprehensive customer engagement solutions to help businesses effectively acquire, engage, and retain their customers. With a global presence in 34 operational centers and a team of over 35,000 employees, ibex drives superior customer experiences for leading industries like retail, e-commerce, healthcare, fintech, utilities, and logistics. Using advanced technology, including the Wave X platform, ibex manages close to 200 million customer interactions annually and contributes over $2.2 billion in lifetime customer revenue.
Role Description
This is a full-time on-site role for a Customer Support Executive, based in Islamabad. The role involves responding to customer inquiries, ensuring satisfaction, providing technical support, and resolving customer complaints through multiple communication channels. The Customer Support Executive will a...