Customer Support Executive

Exodus MM2H Sdn. Bhd. is a full-fledged government-appointed agency specializing in MM2H and PVIP applications, helping international clients relocate, retire, invest, and pursue education opportunities in Malaysia.

Requirements

• Bachelor's degree in Business Administration, Communications, or a related field preferred.
• Minimum 2-3 years of experience in customer service, preferably in the immigration, legal, or consultancy industry.
• Strong attention to detail, organized, and able to multitask effectively.
• Good command of English, Mandarin and Bahasa Malaysia. Plus point to Chinese speaker.
• Ability to handle documentation and client records with accuracy.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of MM2H and PVIP programs is an added advantage.
• High level of professionalism, patience, and problem-solving skills.

Responsibility

• Serve as the primary point of con...