Job Description
Role Overview
We are hiring a Customer Support Representative to manage inbound customer queries across IVR, chat, and email. This is a metric-driven support role focused on SLA adherence, First Contact Resolution, CSAT, and proactive revenue signal identification.
The ideal candidate should be comfortable handling high ticket volumes, troubleshooting SaaS-based issues, and maintaining CRM hygiene while delivering exceptional customer experience.
About MyOperator
MyOperator is a Business AI Operator redefining customer communication through a unified platform that integrates WhatsApp, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, MyOperator offers solutions like verified WhatsApp Business API, call management, campaign management, and GenAI-powered chatbots and voicebots. Trusted by over 12,000 businesses, including Amaz...
Apply for this Job
Submit your application for the Customer Support Executive position at MyOperator.
Apply Now Save for Later