Customer Support Executive.

PCCW

Full Time United Arab Emirates, United Arab Emirates Information and Record Clerks

Posted:

June 08, 2026

Location:

United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

 Customer Support Executive 
Your Role
Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and technical team to address customers issues and complaints

Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed

Feedback Sharing: Share relevant customer feedback to contribute to the improvement of our offerings

Multi-channel Management: Manage customer conversations across social media and all support channels.5. 6. 7. 8. Ensure Seamless Customer Experience: Drive a positive and seamless customer experience to enhance brand sentiment

Product Knowledge Mastery: Develop an in-depth understanding of our offerings to provide informative support and personalized recommendations to customers

Collaborative Improvement: Collaborate with customer-success and product teams to cont...

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Job Overview

Job Type: Full Time

Location: United Arab Emirates, United Arab Emirates

Posted: June 08, 2026

Deadline: July 18, 2026