Customer Support for Online Video Platform - Swedish

Embrace the future!



Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.



You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution.



You can see the details below and we would be happy to address any questions you might have.



**Full-time in office, in Lisbon.**



**REQUIREMENTS**



+ Native Swedish level written and spoken communication skills

+ Minimum B2 Level English Spoken and Written

+ At least 12 months of direct customer service experience required, preferably ...