Customer Support for Online Video Platform - Italian

Cognizant
Full-time Lisbon, Portugal other-general
Posted:
February 25, 2026
Location:
Lisbon, Portugal, Portugal

Job Description

Embrace the future!



Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.



You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.



You can see the details below and we would be happy to address any questions you might have.



**REQUIREMENTS**



+ At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment

+ Good communication skills, both verbal and oral

+ Native Italian level written and spoken communication skills

+ Minimum B2 Level English Spoken and Written

+ European Nationality or Portuguese Work Permit

+ Proactive attitud...

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Job Overview

Job Type: Full-time
Location: Lisbon, Portugal
Posted: February 25, 2026
Deadline: March 30, 2026