Customer Support Host: Sportsbook

Purpose of the Role

Join our dynamic team as a Customer Service Host for our Sportsbook, where you will play a pivotal role in delivering exceptional customer service to sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting experience. This role offers the opportunity to engage with sports enthusiasts, share your expertise, and contribute to the success of our growing Sportsbook platform.

Responsibilities

• Customer Assistance: Act as the primary point of contact for customers, assisting them with inquiries related to sports betting, account management, wagering rules, promotions, and technical issues in a professional and friendly manner. This will be done in a variety of different mediums such as chat, email and calls.
• Query Resolution: Utilize your in-depth knowledge of sports betting pro...