Customer Support L2

PANDR
Full-time Legazpi City, Bicol Information and Record Clerks
Posted:
June 06, 2026
Location:
Legazpi City, Bicol, Philippines

Job Description

Job Description
Overview:

We are seeking a proactive and customer-focused professional to join our operations team. This role is ideal for someone who thrives on solving problems, improving processes, and delivering exceptional customer experiences.


Requirements

Key Responsibilities
  • Manage inbound customer enquiries via phone and email with professionalism and confidence.
  • Escalate complex issues appropriately while maintaining customer trust.
  • Identify opportunities to streamline workflows and improve operational efficiency.
  • Assist in documenting and refining procedures and standard operating processes.

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Job Overview

Job Type: Full-time
Location: Legazpi City, Philippines
Posted: June 06, 2026
Deadline: July 16, 2026