Customer Support Manager – Aerospace (Field Representative) – Dubai, UAE

Title: Customer Support Manager Aerospace (Field Representative) Dubai UAE

Industry: Aerospace/ Aviation

Location: Dubai UAE Airline/Airport Site-Based
Contract Type: 12-month assignment renewable Full-time

We are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.

Based full-time in Dubai on the airlines premises you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380) ensuring smooth day-to-day operations and a high level of customer satisfaction.

You will be the main interface between the airline the OEM support organization and internal technical teams providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG delays c...