Customer Support Manager: Scale Operations & Experience

Progressive Edge
Full-time Cape Town, Western Cape Customer Service
Posted:
February 22, 2026
Location:
Cape Town, Western Cape, South-Africa

Job Description

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership skills, experience in customer support, and a passion for customer satisfaction. Familiarity with CRM tools like HubSpot is advantageous.
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Job Overview

Job Type: Full-time
Location: Cape Town, South-Africa
Posted: February 22, 2026
Deadline: April 03, 2026