Customer Support- Mandarin Language

About Aeris:

For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 80 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth.

Title: IOT (Sr Engineer/Assistant Manager - Technical Support)
Noida - Full Time
Experience – 10+ years

Job Description
What You’ll Be Responsible For:

Troubleshooting technical issues directly with customers with various technical skill levels

Diagnosing and repairing faults

Engaging with customers direct...