Customer Support

Location: Remote (Work from home)
Schedule: Monday–Friday | Weekends OFF
Applicants from the Philippines and Latin American countries are welcome to apply.
Only resumes in English will be accepted.**
About Us:
Learning Genie Inc. is a dynamic EdTech startup based in Carlsbad, California, recognized by ABC 10 News and the San Diego Business Journal for innovation in education technology.
We're proud winners of the Tech & Learning Best of Show Award
Our agentic AI-powered platform helps PreK–12 educators and students co-create inclusive, standards-aligned, future-ready curriculum.
Position Overview:
As a Customer Support/Customer Success Representative, you'll provide high-level support to our SaaS users — guiding educators, solving complex challenges, and ensuring an excellent user experience.
This role is a dedicated springboard into Customer Success or Account Management. We offer a clear advancement track starting as early as your 6-month mark, with pro...