Customer Support Officer

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We are seeking a detail-oriented and proactive Customer Support Officer to join our team based in Bayan Lepas, Penang.

Key Responsibilities :

• Customer Relationships: Develop and maintain effective, professional relationships with customers.
• Account Support: Assist with account management and transaction processing.
• Product & Technical Support: Provide support related to customer transactions, feedback, and requests.
• Stakeholder Coo...