Customer Support Operator

At
Forward , we connect visionary
iGaming
companies with the industry's brightest minds, delivering solutions that go beyond the ordinary. From marketing and R&D to technology, VIP customer experience, and data analytics, we handpick talent that empowers businesses to excel on a global stage. We don't just fill positions, we build partnerships that elevate careers and drive innovation forward.
We are currently looking for a
Customer Support Operator
to join an international iGaming project. In this role, you will be the first point of contact for players, helping them resolve questions related to the platform, account access, payments, bonuses, and product functionality.
This position is a good fit for someone who is attentive to details, communicates clearly, enjoys helping people, and feels comfortable working in a dynamic, fast-paced environment.
In this role, you will:
Communicate with players via live chat, email, messengers, and occasionally phone calls...