Customer Support

Job Title : Customer Success Associate

Full Time - On-Site (6PM to 3AM)

• Experience: Min 3 years

• Location: Civic Center, Bahria Town, Rawalpindi

Qualifications:

• Bachelor's in Business Administration, Public Administration, or related field.

• 3+ years in client success, account management, or similar roles (US, Australia, Canada).

• Strong communication and relationship-building skills.

• Excellent problem-solving abilities and attention to detail.

• Proficient in CRM software and Microsoft Office (required).

• Familiarity with the construction industry and project management (preferred).

• Fluent in spoken and written English (mandatory).

Key Responsibilities:

• Act as the main contact for assigned clients, addressing inquiries and concerns promptly.

• Build and maintain stron...