Customer Support

Simcoe IT
Full-time Rawalpindi, پنجاب Other-General
Posted:
March 01, 2026
Location:
Rawalpindi, پنجاب, Pakistan

Job Description

Job Title : Customer Success Associate
Full Time - On-Site (6PM to 3AM)
- Experience: Min 3 years
- Location: Civic Center, Bahria Town, Rawalpindi
Qualifications:
- Bachelor's in Business Administration, Public Administration, or related field.
- 3+ years in client success, account management, or similar roles (US, Australia, Canada).
- Strong communication and relationship-building skills.
- Excellent problem-solving abilities and attention to detail.
- Proficient in CRM software and Microsoft Office (required).
- Familiarity with the construction industry and project management (preferred).
- Fluent in spoken and written English (mandatory).
Key Responsibilities:
- Act as the main contact for assigned clients, addressing inquiries and concerns promptly.
- Build and maintain strong, long-term client relationships for satisfaction and retention.
- Conduct regular client check-ins to gather feedback and assess needs.
- Provide training o...

Apply for this Job

Submit your application for the Customer Support position at Simcoe IT.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Rawalpindi, Pakistan
Posted: March 01, 2026
Deadline: April 10, 2026