Customer Support

Customer Support Executive – Night Shift
Company: Sparking Asia
Location: Office #704, 7th Floor, Kohistan Tower, Saddar, Rawalpindi
Job Type: Full-Time | Onsite
Shift Timing: 12:00 AM – 8:00 AM
Working Days: Monday to Saturday
Position Overview
Sparking Asia is looking for a responsible and proactive Customer Support Executive to manage client communications and support activities during the night shift. This role is ideal for individuals who are detail-oriented, customer-focused, and interested in building a career in the digital services and staffing industry.
Key Responsibilities
Respond to client queries through chat, email, and online platforms in a timely and professional manner
Maintain clear and courteous communication with clients and internal teams
Perform basic operational tasks on platforms such as Upwork and other freelancing portals
Track, follow up, and resolve customer issues efficiently
Ensure all communication and tasks follow c...